General FAQ

27/05/2024
5 minutes to read

In this section, you can find answers to some of the most frequently asked questions about Continia Payment Management. The answers provide information on anything from availability to zero-cost trials and also include multiple links to other sites with more information.

Is Payment Management available in my country?

Payment Management is available in numerous countries and languages. You can find the complete lists here.

How do I get Payment Management?

Continia works through a network of specialized partners who are also Microsoft Dynamics 365 Business Central experts. Contact your Continia partner to get started quickly.

You can also start with a free 30-day trial or set up a sandbox environment. For more information, see Continia Payment Management Trials and Subscriptions.

Where do I go if I have questions?

If you have any questions about Payment Management that you can't find answers to in this documentation, you’re more than welcome to ask your Continia partner.

See Resources for Help and Support and Resellers and Partners for more information/Continia Payment Management/Getting Started/Help and Support.md) and Resellers and Partners.

What does it cost to use Payment Management?

The cost of using Payment Management for Microsoft Dynamics 365 Business Central online depends on how many modules you choose and how many posted transaction lines you send to and receive from your bank. For Business Central on-premises, the cost is based on other parameters, which you can find in the link below.

You can find detailed information on pricing for both online and on-premises usage here. For a detailed price list, view the price sheet.

What are the minimum requirements?

There's a significant difference between running Payment Management in the on-premises version of Microsoft Dynamics 365 Business Central and using it online in the cloud version. This article describes the minimum requirements and things to note when running Payment Management in Business Central online. You can find the on-premises requirements here.

Important

As Payment Management is an integrated part of Business Central, the minimum requirements for Business Central also apply to Payment Management.

Browsers

We recommend using one of the following web browsers with the latest updates applied:

Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge

Using Internet Explorer can cause errors and rendering issues. If Internet Explorer is the only option, it must be updated to the latest version.

Mobile devices

Most Payment Management features will work on mobile devices, although this isn’t officially supported. This goes for the use of Payment Management in various mobile versions of Dynamics 365, including the mobile web client and the official Business Central app.

Note

Not all Payment Management features are visible or accessible on mobile devices. Even for features that work on mobile devices, the mobile user interface (UI) may look noticeably different from the corresponding computer UI, and certain features may also be accessed differently on mobile devices.

Bank requirements

Continia Payment Management supports direct and manual bank communication. Your options for communicating with the bank depend on which types of bank communication is supported by your bank. In order for Payment Management to process the data communicated between the bank and Business Central, your bank must be supported by Payment Management. For some banks subscription to files must be ordered in the bank. Also, if you'd like to use the Direct Communication module, you may need a valid certificate from your bank. For more information about individual requirements for each bank, please see the Bank integration.

For more information on the above, please reach out to your dedicated Continia partner.

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